FADIGA RISTORANTE BOLOGNESE

Allergy Policy

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At Fadiga, we care about your health and safety and take allergies seriously. We understand how serious food allergies can be and that dining out can sometimes be stressful. We hope this policy helps you have a safe and enjoyable experience.​

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Communication

Booking: Inform the person making the reservation about your allergies or dietary restrictions. Ensure they communicate this information to us.

Inform Us: Upon arrival, please inform us about your food allergies or dietary restrictions before ordering or accepting any offered food or drink. This allows us to take extra precautions.

Events or Private Dining: Once you arrive, our allergy lead will discuss your allergies or dietary restrictions with you and introduce you to your main contact for the event.

Menu Information: We have details of the 14 common allergens present in our food and drinks. Ingredients may change, so always ask each time you visit.

Reassurance: If you are allergic to other foods or wish to discuss menu options in advance, please email or call the restaurant directly to speak with a manager. All of our managers are trained in allergen management; with sufficient notice, one of them will respond to any queries.

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Staff Training

Awareness: Our team is knowledgeable about food safety and the steps to take if someone has allergies or dietary restrictions.

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Ingredient Transparency

Sourcing: We obtain ingredients from trusted suppliers with detailed allergen information. We avoid ingredients with ‘may contain’ warnings when possible.

Substitutions: We strive to offer alternatives for allergies or dietary restrictions. Please discuss your options with your server.

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Cross-Contact

Kitchen Practices: We take steps to prevent cross-contact; however, we handle many allergens in our busy kitchens, so we cannot guarantee that any dish is completely allergen-free.

Separate Preparation: We have designated areas for preparing meals for guests with allergies. Our kitchen staff follow strict protocols, including extra hand washing and thorough cleaning of surfaces and equipment.

Vegan Options: Not all vegan options will be suitable for those with milk, egg, fish, crustacean, and mollusc allergies. Please ask before ordering.

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Medical Assistance

Preparedness: Guests with allergies should carry their emergency medication, e.g., two adrenaline auto-injectors.

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Guest Responsibility

Vigilance: Guests with food allergies should be cautious and clearly communicate their needs.

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Verification: Always check with your server if you have any concerns about ingredients or preparation methods.